If the amount is debited from the customer’s bank account but the vouchers is not generated yet, then we provide refund to the customer within 10 working days.

If Customer Wants to Cancel His Successfull Voucher & if that cancellation request is rejected by the Brand itself then ShoGifts can’t give any Refund to the Customer.

Refund policy in terms of which the option of, replacement and/ or refund is solely decided by ShoGifts.

Every Gift Voucher listed on the ShoGifts has a particular category and may not have been the same refund policy.

Our refund TAT is for 10 working days.

If 10 working days have gone by since your refund request, then, unfortunately we won’t be able to process/offer any refund in that case. For any disputes email: info@ShoGifts.com